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Details

The Fix

pip install redis==7.1.0

Based on closed redis/redis-py issue #2856 · PR/commit linked

Production note: This usually shows up under retries/timeouts. Treat it as a side-effect risk until you can verify behavior with a canary + real traffic.

Open PR/Commit
@@ -15,7 +15,12 @@ exclude = tasks.py ignore = + E126 + E203 F405
fix.md
Option A — Upgrade to fixed release\npip install redis==7.1.0\nWhen NOT to use: Do not use if it changes public behavior or if the failure cannot be reproduced.\n\n

Why This Fix Works in Production

  • Trigger: Duplicate #2682
  • Mechanism: The library did not implement the CLIENT SETINFO command for client identification on connect
  • Why the fix works: Adds support for the CLIENT SETINFO command, allowing clients to identify themselves on connect as specified in issue #2856. (first fixed release: 7.1.0).
Production impact:
  • If left unfixed, retries/timeouts can trigger duplicate external side-effects (double charges, duplicate emails, repeated writes).

Why This Breaks in Prod

  • The library did not implement the CLIENT SETINFO command for client identification on connect
  • Production symptom (often without a traceback): Duplicate #2682

Proof / Evidence

  • GitHub issue: #2856
  • Fix PR: https://github.com/redis/redis-py/pull/2857
  • First fixed release: 7.1.0
  • Reproduced locally: No (not executed)
  • Last verified: 2026-02-09
  • Confidence: 0.95
  • Did this fix it?: Yes (upstream fix exists)
  • Own content ratio: 0.91

Discussion

High-signal excerpts from the issue thread (symptoms, repros, edge-cases).

“CLIENT SETINFO is a new fire-and-forget command that is available as part of redis 7.2. Clients should send the lowercased version of the client name (i.e redis-py, jedis, go-redis) as part of the initial connect, after authenticating to th”
Issue thread · issue description · source

Failure Signature (Search String)

  • Duplicate #2682
Copy-friendly signature
signature.txt
Failure Signature ----------------- Duplicate #2682

Error Message

Signature-only (no traceback captured)
error.txt
Error Message ------------- Duplicate #2682

What Broke

Clients were unable to identify themselves, leading to potential issues in monitoring and debugging.

Why It Broke

The library did not implement the CLIENT SETINFO command for client identification on connect

Fix Options (Details)

Option A — Upgrade to fixed release Safe default (recommended)

pip install redis==7.1.0

When NOT to use: Do not use if it changes public behavior or if the failure cannot be reproduced.

Use when you can deploy the upstream fix. It is usually lower-risk than long-lived workarounds.

Fix reference: https://github.com/redis/redis-py/pull/2857

First fixed release: 7.1.0

Last verified: 2026-02-09. Validate in your environment.

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When NOT to Use This Fix

  • Do not use if it changes public behavior or if the failure cannot be reproduced.

Did This Fix Work in Your Case?

Quick signal helps us prioritize which fixes to verify and improve.

Prevention

  • Capture the exact failing error string in logs and tests so you can reproduce via a minimal script.
  • Pin production dependencies and upgrade only with a reproducible test that hits the failing path.

Version Compatibility Table

VersionStatus
7.1.0 Fixed

Related Issues

No related fixes found.

Sources

We don’t republish the full GitHub discussion text. Use the links above for context.