Jump to solution
Details

The Fix

pip install stripe==14.4.0a2

Based on closed stripe/stripe-python issue #501 · PR/commit linked

Production note: Most teams hit this during upgrades or environment changes. Roll out with a canary and smoke critical endpoints (health, OpenAPI/docs) before 100%.

Open PR/Commit
@@ -1,5 +1,7 @@ from __future__ import absolute_import, division, print_function +import os + # Stripe Python bindings
fix.md
Option A — Upgrade to fixed release\npip install stripe==14.4.0a2\nWhen NOT to use: This fix should not be used if the application does not require custom SSL certificates.\n\n

Why This Fix Works in Production

  • Trigger: Users were unable to connect through proxies requiring custom SSL certificates.
  • Mechanism: The library did not allow users to specify a custom CA bundle for SSL connections
  • Why the fix works: Adds support for providing a custom CA bundle by setting `stripe.ca_bundle_path`, allowing users to pass their own certificate bundle or extra certificate when using a proxy. (first fixed release: 14.4.0a2).
Production impact:
  • If left unfixed, the same config can fail only in production (env differences), causing startup failures or partial feature outages.

Why This Breaks in Prod

  • The library did not allow users to specify a custom CA bundle for SSL connections
  • Production symptom (often without a traceback): Users were unable to connect through proxies requiring custom SSL certificates.

Proof / Evidence

Discussion

High-signal excerpts from the issue thread (symptoms, repros, edge-cases).

“Implemented in 2.15.0. Users can now set stripe.ca_bundle_path to use their own CA bundle.”
@ob-stripe · 2018-11-30 · source

Failure Signature (Search String)

  • Users were unable to connect through proxies requiring custom SSL certificates.
Copy-friendly signature
signature.txt
Failure Signature ----------------- Users were unable to connect through proxies requiring custom SSL certificates.

Error Message

Signature-only (no traceback captured)
error.txt
Error Message ------------- Users were unable to connect through proxies requiring custom SSL certificates.

What Broke

Users were unable to connect through proxies requiring custom SSL certificates.

Why It Broke

The library did not allow users to specify a custom CA bundle for SSL connections

Fix Options (Details)

Option A — Upgrade to fixed release Safe default (recommended)

pip install stripe==14.4.0a2

When NOT to use: This fix should not be used if the application does not require custom SSL certificates.

Use when you can deploy the upstream fix. It is usually lower-risk than long-lived workarounds.

Fix reference: https://github.com/stripe/stripe-python/pull/503

First fixed release: 14.4.0a2

Last verified: 2026-02-09. Validate in your environment.

Get updates

We publish verified fixes weekly. No spam.

Subscribe

When NOT to Use This Fix

  • This fix should not be used if the application does not require custom SSL certificates.

Did This Fix Work in Your Case?

Quick signal helps us prioritize which fixes to verify and improve.

Prevention

  • Add a TLS smoke test that performs a real handshake in CI (include CA bundle validation and hostname checks).
  • Alert on handshake failures by error string and endpoint to catch cert/CA changes quickly.

Version Compatibility Table

VersionStatus
14.4.0a2 Fixed

Related Issues

No related fixes found.

Sources

We don’t republish the full GitHub discussion text. Use the links above for context.