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Details

The Fix

pip install stripe==14.4.0a2

Based on closed stripe/stripe-python issue #703 · PR/commit linked

Production note: Most teams hit this during upgrades or environment changes. Roll out with a canary and smoke critical endpoints (health, OpenAPI/docs) before 100%.

Open PR/Commit
@@ -24,7 +24,7 @@ max_network_retries = 0 ca_bundle_path = os.path.join( - os.path.dirname(__file__), "data/ca-certificates.crt" + os.path.dirname(__file__), "data", "ca-certificates.crt" )
fix.md
Option A — Upgrade to fixed release\npip install stripe==14.4.0a2\nWhen NOT to use: This fix should not be applied if the code is intended to run exclusively on non-Windows systems.\n\n

Why This Fix Works in Production

  • Trigger: Certificate path broken in Windows
  • Mechanism: The code uses forward slashes for path separators, causing invalid path errors on Windows
  • Why the fix works: Fixes the CA bundle path issue on Windows by using an OS-agnostic path assembly. (first fixed release: 14.4.0a2).
Production impact:
  • If left unfixed, the same config can fail only in production (env differences), causing startup failures or partial feature outages.

Why This Breaks in Prod

  • The code uses forward slashes for path separators, causing invalid path errors on Windows
  • Production symptom (often without a traceback): Certificate path broken in Windows

Proof / Evidence

Discussion

High-signal excerpts from the issue thread (symptoms, repros, edge-cases).

“This line assembles the path to the certificates bundle included with the library: However, Windows uses backslashes (\) for path separators, not forward slashes (as hard-coded above) which results in this code triggering an invalid path er”
Issue thread · issue description · source

Failure Signature (Search String)

  • Certificate path broken in Windows
  • However, Windows uses backslashes (`\`) for path separators, not forward slashes (as hard-coded above) which results in this code triggering an invalid path error.
Copy-friendly signature
signature.txt
Failure Signature ----------------- Certificate path broken in Windows However, Windows uses backslashes (`\`) for path separators, not forward slashes (as hard-coded above) which results in this code triggering an invalid path error.

Error Message

Signature-only (no traceback captured)
error.txt
Error Message ------------- Certificate path broken in Windows However, Windows uses backslashes (`\`) for path separators, not forward slashes (as hard-coded above) which results in this code triggering an invalid path error.

What Broke

Users on Windows experience invalid path errors when accessing the CA bundle.

Why It Broke

The code uses forward slashes for path separators, causing invalid path errors on Windows

Fix Options (Details)

Option A — Upgrade to fixed release Safe default (recommended)

pip install stripe==14.4.0a2

When NOT to use: This fix should not be applied if the code is intended to run exclusively on non-Windows systems.

Use when you can deploy the upstream fix. It is usually lower-risk than long-lived workarounds.

Fix reference: https://github.com/stripe/stripe-python/pull/704

First fixed release: 14.4.0a2

Last verified: 2026-02-09. Validate in your environment.

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When NOT to Use This Fix

  • This fix should not be applied if the code is intended to run exclusively on non-Windows systems.

Did This Fix Work in Your Case?

Quick signal helps us prioritize which fixes to verify and improve.

Prevention

  • Add a TLS smoke test that performs a real handshake in CI (include CA bundle validation and hostname checks).
  • Alert on handshake failures by error string and endpoint to catch cert/CA changes quickly.

Version Compatibility Table

VersionStatus
14.4.0a2 Fixed

Related Issues

No related fixes found.

Sources

We don’t republish the full GitHub discussion text. Use the links above for context.