The Fix
pip install stripe==14.4.0a2
Based on closed stripe/stripe-python issue #760 · PR/commit linked
Production note: Most teams hit this during upgrades or environment changes. Roll out with a canary and smoke critical endpoints (health, OpenAPI/docs) before 100%.
@@ -10,11 +10,11 @@ Setup
$ pip install stripe
-
+
Or:
Option A — Upgrade to fixed release\npip install stripe==14.4.0a2\nWhen NOT to use: This fix is not applicable if the documentation URL structure changes again.\n\n
Why This Fix Works in Production
- Trigger: Documentation link on Pypi is broken (Project Links -> Documentation)
- Mechanism: The documentation link on PyPI was pointing to a 404 page
- Why the fix works: Updates the documentation URLs to point to the correct links for the Stripe API in Python. (first fixed release: 14.4.0a2).
- If left unfixed, the same config can fail only in production (env differences), causing startup failures or partial feature outages.
Why This Breaks in Prod
- The documentation link on PyPI was pointing to a 404 page
- Production symptom (often without a traceback): Documentation link on Pypi is broken (Project Links -> Documentation)
Proof / Evidence
- GitHub issue: #760
- Fix PR: https://github.com/stripe/stripe-python/pull/758
- First fixed release: 14.4.0a2
- Reproduced locally: No (not executed)
- Last verified: 2026-02-08
- Confidence: 0.85
- Did this fix it?: Yes (upstream fix exists)
- Own content ratio: 0.74
Discussion
High-signal excerpts from the issue thread (symptoms, repros, edge-cases).
“Hello @banagale, thanks for the report This should be fixed by https://github.com/stripe/stripe-python/pull/758 on the next stripe-python release, which I expect to happen in the next…”
“@richardm-stripe Thanks for the note, Richard, you are welcome. I hope you have a great week.”
Failure Signature (Search String)
- Documentation link on Pypi is broken (Project Links -> Documentation)
- <img width="429" alt="Screen Shot 2022-01-05 at 7 08 32 PM" src="https://user-images.githubusercontent.com/1409710/148322106-dbc69b04-478c-40e0-bee7-f78594a1ece6.png">
Copy-friendly signature
Failure Signature
-----------------
Documentation link on Pypi is broken (Project Links -> Documentation)
<img width="429" alt="Screen Shot 2022-01-05 at 7 08 32 PM" src="https://user-images.githubusercontent.com/1409710/148322106-dbc69b04-478c-40e0-bee7-f78594a1ece6.png">
Error Message
Signature-only (no traceback captured)
Error Message
-------------
Documentation link on Pypi is broken (Project Links -> Documentation)
<img width="429" alt="Screen Shot 2022-01-05 at 7 08 32 PM" src="https://user-images.githubusercontent.com/1409710/148322106-dbc69b04-478c-40e0-bee7-f78594a1ece6.png">
What Broke
Users encountered a broken link when accessing the API documentation.
Why It Broke
The documentation link on PyPI was pointing to a 404 page
Fix Options (Details)
Option A — Upgrade to fixed release Safe default (recommended)
pip install stripe==14.4.0a2
Use when you can deploy the upstream fix. It is usually lower-risk than long-lived workarounds.
Fix reference: https://github.com/stripe/stripe-python/pull/758
First fixed release: 14.4.0a2
Last verified: 2026-02-08. Validate in your environment.
When NOT to Use This Fix
- This fix is not applicable if the documentation URL structure changes again.
Did This Fix Work in Your Case?
Quick signal helps us prioritize which fixes to verify and improve.
Prevention
- Capture the exact failing error string in logs and tests so you can reproduce via a minimal script.
- Pin production dependencies and upgrade only with a reproducible test that hits the failing path.
Version Compatibility Table
| Version | Status |
|---|---|
| 14.4.0a2 | Fixed |
Related Issues
No related fixes found.
Sources
We don’t republish the full GitHub discussion text. Use the links above for context.